Terms & Conditions

# Terms & Conditions Welcome to Fineline Digitizing LLC. By registering an account or placing an order on our website, you agree to the following terms: 1. **Account Responsibility:** You are responsible for maintaining the confidentiality of your account and password. Please provide accurate and up-to-date information. 2. **Order Submission:** Customers must provide clear artwork and complete instructions. Delays caused by incomplete or incorrect information are the customer's responsibility. 3. **Payment:** All orders must be paid according to the selected payment method. Work may begin only after payment confirmation, unless otherwise agreed. 4. **Revisions:** Minor revisions are provided free of charge if requested within 7 days of delivery and based on the original instructions. Additional changes may incur extra charges. 5. **Delivery:** We strive to deliver orders within the estimated turnaround time. Delivery times may vary depending on order complexity and workload. 6. **Refund Policy:** Due to the custom nature of embroidery digitizing, completed orders are generally non-refundable. Refunds may be considered only if we are unable to deliver the requested service. 7. **Intellectual Property:** Customers confirm they have the right to use any artwork submitted. Fineline Digitizing LLC is not responsible for copyright or trademark violations related to customer-provided designs. 8. **Limitation of Liability:** Our liability is limited to the amount paid for the specific order. We are not responsible for indirect or consequential damages. 9. **Privacy:** Customer information and uploaded designs are kept confidential and used only to provide our services. 10. **Changes to Terms:** Fineline Digitizing LLC reserves the right to update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.